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Terms of Service

Last updated: December 5, 2025

Acceptance of Terms

By accessing and using Kaidley ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Service

Kaidley is an AI-powered business assistant platform designed specifically for beauty professionals. Our service helps automate client communication, contract generation, appointment scheduling, and business management workflows through intelligent automation and integrations with popular platforms.

User Accounts and Registration

Account Creation

  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • You must be at least 18 years old to create an account

Account Responsibilities

  • You are solely responsible for all activities that occur under your account
  • You agree to use the service only for lawful business purposes
  • You will not share your account with others or allow unauthorized access

Service Usage and Restrictions

Permitted Use

  • Use the platform to manage your beauty business operations
  • Store and manage client information and communications
  • Generate contracts, quotes, and business documents
  • Schedule appointments and manage your calendar
  • Process payments through integrated payment systems

Prohibited Activities

  • Using the service for any illegal or unauthorized purpose
  • Attempting to gain unauthorized access to our systems
  • Interfering with or disrupting the service or servers
  • Reverse engineering or attempting to extract source code
  • Using the service to transmit spam, malware, or harmful content
  • Violating any applicable laws or regulations
  • Impersonating others or providing false information

Data and Privacy

  • You retain ownership of all data you upload to our platform
  • You grant us license to use your data to provide our services
  • You are responsible for ensuring you have proper consent to store client data
  • We will handle your data according to our Privacy Policy
  • You agree to comply with applicable data protection laws

AI Services and Content

AI-Generated Content

  • Our AI services may generate responses, contracts, and communications
  • You are responsible for reviewing all AI-generated content before use
  • We do not guarantee the accuracy or completeness of AI-generated content
  • You should verify all important information and legal documents

Content Responsibility

  • You are solely responsible for all content sent from your account
  • You must ensure compliance with all applicable laws and regulations
  • You indemnify us from any claims arising from your use of AI-generated content

Third-Party Integrations

  • Our service integrates with third-party platforms (Google, Instagram, payment processors)
  • Use of these integrations is subject to their respective terms of service
  • We are not responsible for the availability or performance of third-party services
  • You must comply with all third-party platform policies

Payment Terms

  • Subscription fees are billed in advance on a recurring basis
  • All fees are non-refundable except as required by law
  • We may modify pricing with 30 days' notice
  • Accounts may be suspended for non-payment
  • You are responsible for all taxes related to your use of the service

Service Availability

  • We strive to maintain high service availability but do not guarantee 100% uptime
  • We may perform maintenance that temporarily affects service availability
  • We are not liable for any downtime or service interruptions

Intellectual Property

  • The Kaidley platform and all related technology are our intellectual property
  • You may not copy, modify, or distribute our software or content
  • Your use of the service does not grant you any intellectual property rights
  • You retain rights to your own content and data

Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to the amount you paid for the service in the past 12 months
  • We are not liable for indirect, incidental, or consequential damages
  • We do not warrant that the service will be error-free or uninterrupted
  • You use the service at your own risk

Termination

By You

  • You may terminate your account at any time through your account settings
  • Termination does not entitle you to a refund of prepaid fees

By Us

  • We may terminate your account for violation of these terms
  • We may suspend or terminate the service with reasonable notice
  • Upon termination, your access to the service will cease immediately

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes through email or platform notifications. Continued use of the service after changes constitutes acceptance of the new terms.

Governing Law

These terms are governed by and construed in accordance with applicable laws. Any disputes will be resolved through binding arbitration or in the courts of competent jurisdiction.

Contact Information

If you have questions about these Terms of Service, please contact us:

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

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